Brightspace Docent

How do I use Chat in Brightspace?

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Chat overview

Homepage - Hogeschool Rotterdam - Google Chrome
  1. Click in the minibar on the Envelope icon.
  2. Click Instant Messages.
Inbox - Hogeschool Rotterdam - Google Chrome

You have ended up on the homepage of the Chat. You see 3 tabs:

  • Inbox
  • Friends
  • Classlist

Inbox

At the tab Inbox you will see an overview of all messages.

Inbox - Hogeschool Rotterdam - Google Chrome
  1. Via View you can select which chats you want to see: All, Read, or Unread.
  2. If you tick the box in front of a chat you can Mark as Read, Mark as Unread, or Delete this chat.
  3. Click the chat to open it.
Inbox - Hogeschool Rotterdam - Google Chrome
  1. You see the message and you can answer.
  2. Click View Everything to view the whole chat.
  3. Click Send.

You return to the tab Inbox.

The student gets to see a notification via an orange dot, next to the envelope icon in the minibar.

Homepage - Hogeschool Rotterdam - Google Chrome
Homepage - Hogeschool Rotterdam - Google Chrome
  • The students sees the message.

Create personal chatlists via Friends

Via the tab Friends, you can create a list of persons you want to chat with.

Friends - Hogeschool Rotterdam - Google Chrome
  • Click Add Friends to add students/teachers to your list. You see 2 options:
    • Search Users
    • Add by Username: use this only if you know the exact username.
  • If you have added someone as a Friend, you will see a small icon next to their name.
  • Click the name to send a chat.

Classlist of every course

At the tab Classlist you will see the names of students and/or teachers per course.

Classlist - Hogeschool Rotterdam - Google Chrome
  • Click the drop-downmenu to select the desired course.
  • Select 1 or multiple persons and click:
    • Message; to start a chat;
    • Add; to add somebody to your friendlist.

Settings

Via Settings you can edit filter- and sortoptions.

Classlist - Hogeschool Rotterdam - Google Chrome
  • Click Settings.
Instant Messages Settings - Hogeschool Rotterdam - Google Chrome
  1. Filter friendlist
    • All;
    • Online;
    • Offline.
  2. Inbox
    • Sort on date of sending;
    • Sort on last name;
    • Sort on first name.
  3. Friends
    • Sort on last name;
    • Sort on first name.
  4. Classlist
    • Sort on last name;
    • Sort on first name.
  5. Click Save.
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